Not a sales team who hand you to an implementation team who hand you to support. A small senior team that has been shipping production software since 2014, and that has built the systems organizations run on in healthcare, logistics and hourly workforces. What we are good at is not a technology. It is working out what an organization actually does, and then building the thing it needed.
The first multi-modal communication button on a website, built in the early days of WebRTC. One script tag on a page. Acquired in 2020.
The complete electronic medical record for a multi-facility skilled nursing aggregator. Not a module bolted onto somebody else's system. The record itself, across every facility.
A job service and app for hourly workers, where the operational reality is high turnover, thin margins and people who will not tolerate bad software.
Plus dozens of others since 2014. The through line is not a technology, it is the kind of problem: the operational software an organization actually runs on, in industries where getting it wrong is expensive.
That cuts both ways and it is worth saying plainly. The people who have built this kind of software many times are the people you work with, and nobody gets handed to a junior while a senior name stays on the proposal. You are also not hiring a firm with hundreds of consultants to throw at a problem, and if that is what the situation needs, it is not us.
The team has been building operational software for organizations since 2014, with US-based engineering and people in Coeur d'Alene, Atlanta and Fort Myers.
No outside debt, and no lender with an opinion about how the business is run. That is why the plan tends to stay the plan, and part of why nothing switches off if we go away.
If something off the shelf does the job, buy it. Selling a platform to someone who needed a product is how you spend a year being resented.
SOC 2 readiness is underway and not certified, and we say so rather than letting a badge imply otherwise. You will read the gaps here before you hear them in a meeting.
Flat annual license, less than a mid-level developer's salary, and no per-seat increase when you hire. Nobody has to sit through a call to find out the shape of it.
Everything runs in your cloud and the code is yours. Stop renewing and it keeps running. We could not switch it off if we wanted to.
We build the software companies run on internally. That is not the kind of thing most of them want advertised, and a grid of logos is mostly theater regardless - it tells you somebody signed a contract, not whether the work was any good.
What our customers care about is whether their people got faster and whether they like using the thing. That is harder to put on a page than a logo, so here is what we can put on it instead.
Explains the architecture rather than asserting it is secure.
Publishes the sub-processor list in full, in one place, without a request.
Argue a case instead of listing features. Disagree with one and you have learned something.
Any vendor can claim judgment. Fewer are willing to put the reasoning somewhere you can check it.
Not a pitch and not a discovery call with a deck. Describe the process that keeps costing you people, and we will tell you honestly whether this is a fit.